{"id":5485,"date":"2025-06-11T18:38:42","date_gmt":"2025-06-11T16:38:42","guid":{"rendered":"https:\/\/knnk-studio.com\/?page_id=5485"},"modified":"2025-06-24T00:55:40","modified_gmt":"2025-06-23T22:55:40","slug":"faqs","status":"publish","type":"page","link":"https:\/\/knnk-studio.com\/de\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n

\n\t\t\tFAQ’s\t<\/h2>\n\t\t\t\t\tHow long does shipping take?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n

Standard shipping within Germany takes 3-5 business days. Personalized orders or international shipments may take longer. Estimated delivery time is shown at checkout.<\/p>\n

Shipping to Germany<\/p>\nDHL Shipping 6,99 \u20ac: Delivery within 2-4 business days\u00a0*VAT and taxes included\n\t\t\t\t\tDo you ship internationally?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Yes, we ship worldwide. Please note that customs fees may apply for orders outside the EU.<\/p>\n\t\t\t\t\tCan I return the shoes if they don’t fit?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Yes, unworn shoes can be returned or exchanged within 14 days. Please note that personalized items are non-returnable.<\/p>\n

The customer bears the shipping costs.<\/p>\n\t\t\t\t\tWhat materials do you use?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

We primarily use high-quality, chrome-free leather sourced from Europe, as well as sustainable components and recycled elements for soles and packaging.<\/p>\n\t\t\t\t\t How do I find the right size?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Our shoes fit true to size. You can also check the size chart below for more info. However, if you’re unsure, our customer support team is happy to help you find the perfect fit.<\/p>\n\n\n\n\n\n<\/colgroup>\n\n\n\n\n\n\n\n\n\n\n
\u00d8 Foot length in CM<\/td>\nEU<\/td>\nUK<\/td>\nUS<\/td>\n<\/tr>\n
23<\/td>\n36<\/td>\n3.5<\/td>\n6<\/td>\n<\/tr>\n
23,5<\/td>\n37<\/td>\n4<\/td>\n6.5<\/td>\n<\/tr>\n
24<\/td>\n38<\/td>\n5<\/td>\n7.5<\/td>\n<\/tr>\n
24,5<\/td>\n39<\/td>\n6<\/td>\n8.5<\/td>\n<\/tr>\n
25,2<\/td>\n40<\/td>\n6.5<\/td>\n9<\/td>\n<\/tr>\n
25,9<\/td>\n41<\/td>\n7<\/td>\n9.5<\/td>\n<\/tr>\n
26,6<\/td>\n42<\/td>\n7.5<\/td>\n10<\/td>\n<\/tr>\n
27,3<\/td>\n43<\/td>\n8<\/td>\n10.5<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\tWhat if an item is out of stock?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

We are happy that you are interested in our styles and if an item is happening to be out of stock, please reach out to our customer support to check about future availability, re-stocking and timelines.<\/p>\n

info@knnk-studio.com<\/p>\n\t\t\t\t\tAre your shoes comfortable enough for a long wedding day?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Yes – comfort is at the heart of what we do. Our shoes feature cushioned insoles, thoughtful fit, and soft leather to keep you feeling confident and at ease all day long.<\/p>\n\t\t\t\t\tCan I wear your shoes after the wedding?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Yes! Our designs are timeless and made to be worn beyond your wedding day – for special events or everyday elegance. Sustainability also means avoiding “wear-once-only” fashion.<\/p>\n\t\t\t\t\tCan I personalize my shoes?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Yes, we offer various personalization options – such as initials, a special date, or custom texts engraved on the outsole. Reach out to us to discuss your ideas.<\/p>\n

info@knnk-studio.com<\/p>\n\t\t\t\t\tHow long does a personalized order take?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Customized orders typically take 3-5 weeks. Please keep this in mind when placing your order.<\/p>\n\t\t\t\t\tWhere are the shoes produced?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Our shoes are handcrafted in family-run factories in Portugal and Spain under fair working conditions.<\/p>\n\t\t\t\t\tHow do I care for my shoes after the wedding?<\/a>\n\t\t\t\t\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t\t\t\t

Wipe them gently with a soft cloth and apply neutral leather conditioner if needed. Store in a dry, shaded place – ideally in the cotton dust bag provided.<\/p>\n

\n\t\t\tGet In Touch!\t<\/h2>\n\t

If you have any questions, don’t hesitate to contact us.<\/p>\n\t\n

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